Request deletion of game-related data.
This page explains what to include, how we verify a request and what happens next.
What data may be associated with a game
Depending on the confirmed features and services in a specific game, associated information may include device or technical identifiers, game progress and preferences, advertising-related identifiers, crash information or support correspondence. The game-specific policy identifies the categories that actually apply.
Local and remote data
Locally stored progress can normally be deleted by clearing the app’s storage or uninstalling it. This action may be permanent. Remote or cloud-storage behavior will be confirmed before launch.
How to request deletion
- Email privacy@shriyaninfotech.com with the subject “Data Deletion Request”.
- Name the game and explain what you want deleted.
- Include only the account or device identifier needed to locate the relevant record, if one exists.
- Wait for our acknowledgement and any proportionate verification step.
Identity verification
We may ask for limited information that reasonably demonstrates the request relates to you. We will not ask for your password or full payment-card details. If no remotely stored data can be linked to you, we will explain the device-level deletion options.
Processing time and retention
The expected acknowledgement and processing time will be confirmed before launch. Some information may need to be retained when legally required, necessary to protect users or the service, or needed to document completion of the request. Any retention should be limited to the relevant purpose.